Privacy Policy

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@sugarmuses.com.

Data Collection Opt-Out

 

SECTION 3 - CALIFORNIA NOTICE (CCPA OPT OUT)

FOR RESIDENTS OF CALIFORNIA THAT USE SUGARMUSES® PRODUCTS OR SERVICES AND WANT TO UNDERSTAND SUGARMUSES®'S PRIVACY PRACTICES.

To learn more about what data SugarMuses® may have, use, and share you please consult our Privacy Policy.
Your rights under the California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

Request to access and delete data
If you live in California, you (or your authorized agent) can exercise your access or deletion by emailing support@sugarmuses.com.

CCPA opt out
For more information, view CCPA opt-out and our privacy policy.

  

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

SugarMuses® only accepts card-not-present transactions that are e-commerce through our website payment page hosted by third-party provider, Shopify, using PCI DSS Compliant online payment gateways using Shopify Payments, PayPal, Stripe, and Braintree (A PayPal Service). SugarMuses® does not electronically store, process, or transmit cardholder data on its systems or premises. All of this is outsourced to a PCI compliant service provider as noted above.

SugarMuses® is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). We conduct regular vulnerability scans and penetration tests in accordance with the PCI DSS requirements for our business model. In addition, our PCI compliance is attested to annually by a PCI Qualified Security Assessor (QSA).

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Pinterest

We use the Pinterest Tag to track customers' behavior for customer insights and to help new customers find Buyable Pins.

Facebook

We use the Facebook pixel to measure the effectiveness of advertising by understanding the actions people take on our website.

 

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 8 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. 

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Essential Cookies

These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to actions made by you such as language, currency, login session, privacy preferences. You can set your browser to block these cookies but this might affect the way our site is working.

Name

Description

Category

       _orig_referrer                         _landing_page

These cookies are generally provided by Shopify and are used to track landing pages.

Essential

_ab

This cookie is generally provided by Shopify and is used in connection with access to the admin view of an online store platform.

Essential

_secure_session_id

This cookie is generally provided by Shopify and is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

Essential

cart

This cookie is generally provided by Shopify and is used in connection with a shopping cart.

Essential

cart_sig secure_customer_sig

These cookies are generally provided by Shopify and ReCharge and is used in connection with checkout. It is used to verify the integrity of the cart and to ensure performance of some cart operations.

Essential

cart_ts

This cookie is generally provided by Shopify and is used in connection with checkout.

Essential

cart_ver

This cookie is generally provided by Shopify and is used in connection with the shopping cart.

Essential

cart_currency

This cookie is generally provided by Shopify and it is set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

Essential

checkout_token

This cookie is generally provided by Shopify and is used in connection with a checkout service.

Essential

storefront_digest

This cookie is generally provided by Shopify and it stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.

Essential

cookieconsent_status

This cookie is associated with the app GDPR/CCPA + Cookie Management and is used for storing the customer's consent.

Essential

cookieconsent_preferences_disabled

This cookie is associated with the app GDPR/CCPA + Cookie Management and is used for storing the customer's consent.

Essential

_shopify_m

This cookie is generally provided by Shopify and is used for managing customer privacy settings.

Essential

_shopify_tm

This cookie is generally provided by Shopify and is used for managing customer privacy settings.

Essential

_shopify_tw

This cookie is generally provided by Shopify and is used for managing customer privacy settings.

Essential

_tracking_consent

This cookie is generally provided by Shopify and is used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

Essential

tracked_start_checkout

This cookie is generally provided by Shopify and is used in connection with checkout.

 

Reporting and Analytics Cookies

These cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.

Name

Description

Category

_s

_shopify_d

_shopify_evids

_shopify_fs

_shopify_s

These cookies are associated with Shopify's analytics suite.

Reporting and Analytics

_s_shopify_sa_t

_shopify_sa_p

This cookie is associated with Shopify's analytics suite concerning marketing and referrals.

Reporting and Analytics

_shopify_y

_y

These cookies are associated with Shopify's analytics suite.

Reporting and Analytics

_atuvc

_atuvs

_utma

These cookies are associated with analytics.

Reporting and Analytics

_ga

_gat

These cookie names are associated with Google Universal Analytics

Reporting and Analytics

Marketing and Retargeting Cookies

These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interest and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads for your interests.

Name

Description

Category

IDE

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange

Marketing And Retargeting

GPS

This cookie is associated with YouTube which collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

Marketing and Retargeting

PREF

This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites.

Marketing and Retargeting

BizoID

This is a Microsoft MSN 1st party cookie to enable user-based content.

Marketing and Retargeting

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Marketing and Retargeting

__adroll

This cookie is associated with AdRoll

Marketing and Retargeting

__adroll_v4

This cookie is associated with AdRoll

Marketing and Retargeting

__adroll_fpc

This cookie is associated with AdRoll

Marketing and Retargeting

__ar_v4

This cookie is associated with AdRoll

Marketing and Retargeting

                _gads

This cookie is associated with

Marketing and Retargeting

                _fbc

This cookie is associated with

Marketing and Retargeting

Functional cookies

These cookies enable our website to offer additional functions and personal settings. They can be set by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not work properly.

Name

Description

Category

_gid

This cookie name is associated with Google Universal Analytics

Functional

                    _cfduid

This cookie name is associated with 

Functional

 

 

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@sugarmuses.com.