Shop hours are Mon - Fri between 9 am - 6 pm EST
Emails are answered within 24 hrs of receipt Mon - Fri between 9 am - 7 pm EST
Shipping & Returns Policy
- Orders usually ship within 5-10 business days (10-12 for custom items) from the time order purchased (depending on order volume); unless noted differently in the product listing or checkout. Please note larger orders may take a bit longer due to items being handmade/crafted.
- To provide the lowest shipping rates we use USPS Flat Rate and Standard Shipping; overages are REFUNDED. Questions about shipping..please contact us.
- International buyers: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Make sure to review our International Purchases section for more information.
- Products are custom made and/or crafted; therefore, all orders are considered "FINAL". There are no refunds, cancellations, or exchanges.
- Please view our Online Purchase Terms for more detailed information.
- Customers agree all orders placed and products purchased with SugarMuses, is solely for personal use and not for resale.
If you have any questions or need assistance with your order, please feel free to contact us using the form below.